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=Welcome to Business Communication 132320 __Maher Y. ARAFAT __=

An-Najah National University, Nablus, Palestine. 2013 College of Eng. & IT, Dept. of MIS  التعلم من اجل الريادة

= "Being a good communicator is half the battle won"  = "الابداع ان نتحدى انفسنا خارج منطقة الامان" Creativity is to challenge ourselves outside our comfort zone 1 Team 1 Goal العقل قبل النقل - من اجل التأكد من صحة النقل والعقل بعد النقل - من اجل التأكد من فهم النقل Focus your attention on the writing process rather than on the final product of the process. Course Syllabus - Outline What is the main Goal of this course : To provide the learners with the opportunities to **acquire Knowledge**, **build Skills**, **Develop Attitudes**, **Maintain Values** and **Observe Ethics** KSAVE to be able to present his/her ideas professionally in work setting.

=__ Excellence in Business Communication 10th __ =

B __usiness communication network BLOG __

This is your link to: Student's Companion Web site - Bus. Communication Today, 8th, Bovee & Thill, PEARSON ** Also Please refer to **** [|Pearson BC Study Hall] **

Opening doors to learn and work in Europe **Language Proficiency Self-Assessment**

Extra __**Reading Stories: **__  =** Important links and Material: **= Washington State Univ. __[|Common Errors in English Usage] __ The green owl, a wonderful site to learn languages Working In English is a comprehensive course for Business English learners from Leo Jones, co-author of the successful New International Business English course. The core course comprises 40 one-hour units organised into seven modules. It is supplemented by extra activities from the Teacher's Book to offer maximum flexibility. The units focus on the practical day-to-day activities that all business people - whatever their level or experience - are involved in. The accompanying Video contains specially filmed documentary sequences, made in Europe and the USA, that relate to the themes of the modules and provide authentic input to the course. The pocket-sized Personal Study Book offers useful reference material and fun practice activities to do out of class. It comes with a free audio CD to provide extra self-study listening practice. = =  [|New] [|, Learn English] [|Learn at Audio English XL site] [|Learn English Online] =[|Course Evaluation] تقييم للمساق والمدرس= [|Brain Games New York Times] [|Resonate by Nancy Duarts] [|English at Purdue University] Computer Assisted Writer's Workshop for ** ESL ** Students[| Click here] The Old Man and the Sea, By Ernest Hemingway
 * __ Click here to download (WriteExpress Business & Sales Letters Program __**
 * BBC ** Bitesize [|BBC]

=[|The Alchemist Paulo Coelho] on positive and negative attitudes تفائلوا بالخير تجدوه= =* Important subjects to be covered:=
 * 1) Communication Models.[[file:Communication Models.htm]]
 * 2) Interpersonal relationship, [|The JoHari window model]
 * 3) Pathways, University of Cairo.[|Pathways Cairo University] Communication Skills

=* Business Communication Foundation= Learning Objectives:
 * 1) - Explain why business communication is important to individuals and organizations.
 * 2) - List and explain the goals of business communication.
 * 3) - Describe the patterns of business communication.
 * 4) - Explain the communication process.
 * 5) - Identify communication barriers and describe ways to remove them.

=* Excellence in communication, John V. Thill, Cortland L. Bovee=

How to achieving Success through Effective Bus. Communication
**ch 4 Planning Business Messages.** **Learning Objectives ****اهداف ** **التعلم ** After studying this chapter, you will be able to 1. Describe the three-**step** writing process  2. Explain why it’s important to define your ** purpose ** carefully and list four questions that can help you test that purpose <span style="color: black; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">3. Describe the importance of analyzing your **audience** and identify the six factors you should consider when developing an audience profile <span style="color: black; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">4. Discuss **gathering** information for simple messages and identify three attributes of quality information <span style="color: black; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">5. List factors to consider when choosing the most appropriate **medium** for your message <span style="color: #000000; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">6. Explain why good **organization** is important to both you and your audience. <span style="color: #000000; display: block; font-family: arial,sans-serif; font-size: 9.5pt;"> 7. Summarize the process for organizing business messages effectively **ch 5 Writing Business Messages.** **<span style="color: #cc0033; font-family: 'Arial','sans-serif'; font-size: 9.5pt;">Learning Objectives ****<span style="color: #cc0033; font-family: 'Arial','sans-serif';">اهداف ** **<span style="color: #cc0033; font-family: 'Arial','sans-serif';">التعلم ** <span style="color: black; display: block; font-family: arial,sans-serif; font-size: 9.5pt; line-height: normal; margin: 0in 0in 10pt;">After studying this chapter, you will be able to: 1. Explain the importance of adapting your messages to the needs and expectations of your audience 2. Explain why establishing credibility is vital to the success of your communication effort 3. Discuss four ways of achieving a businesslike tone with a style that is clear and concise 4. Briefly describe how to select words that are not only correct but also effective 5. Explain how sentence style affects emphasis within your message 6. List five ways to develop coherent paragraphs

**ch 6 Completing Business Messages.** <span style="color: #000000; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">After studying this chapter, you will be able to: 1. Discuss the value of careful revision and list the main tasks involved in completing a business message 2. List four writing techniques you can use to improve the readability of your messages 3. Describe the steps you can take to improve the clarity of your writing 4. Discuss why it¿s important to make your message more concise and give four tips on how to do so 5. Explain how design elements help determine the effectiveness of your documents 6. Highlight the types of errors to look for when proofreading 7. Discuss the most important issues to consider when distributing your messages
 * <span style="color: #cc0033; font-family: Arial,sans-serif; font-size: 9.5pt;">Learning Objectives ****<span style="color: #cc0033; font-family: Arial,sans-serif;">اهداف ** **<span style="color: #cc0033; font-family: Arial,sans-serif;">التعلم **

*** Business Correspondence** <span style="color: #000000; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">After studying this chapter, you will be able to:
 * <span style="color: #cc0033; font-family: Arial,sans-serif; font-size: 9.5pt;">Learning Objectives ****<span style="color: #cc0033; font-family: Arial,sans-serif;">اهداف ** **<span style="color: #cc0033; font-family: Arial,sans-serif;">التعلم **
 * 1) Introducing the students to documents used in conducting various business transactions
 * 2) Understanding the parts and layout of business letters.
 * 3) Introducing different types of business correspondence (Inquiry, Quotation, Order, Followups, Memos, Circular letters, Letters of Claims, Payments and Collections)
 * 4) Mastering the ability to write routine,positive, negative, persuasive, informative.
 * 5) Applying direct and indirect writing styles.

ch 7 Crafting Messages for Electronic Media <span style="color: #000000; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">After studying this chapter, you will be able to:
 * * Web-Based Work Place Communication**
 * <span style="color: #cc0033; font-family: Arial,sans-serif; font-size: 9.5pt;">Learning Objectives ****<span style="color: #cc0033; font-family: Arial,sans-serif;">اهداف ** **<span style="color: #cc0033; font-family: Arial,sans-serif;">التعلم **
 * 1) Compare the strengths and weaknesses of the print and electronic media available for short message
 * 2) Explain how overuse of e-mail can reduce productivity
 * 3) Identify the qualities of an effective e-mail subject line
 * 4) Identify guidelines for successful instant messaging (IM) in the workplace
 * 5) Describe the role of blogging in business communication today
 * 6) Explain why identifying your audience, purpose, and scope is vital to successful blogging
 * 7) Explain how to adapt the three-step writing process for podcasts
 * 8) Describe the syndication process and explain how it helps you distribute blog and podcast content

<span style="color: #000000; display: block; font-family: arial,sans-serif; font-size: 9.5pt;">After studying this chapter, you will be able to:
 * * Crafting and Delivering Oral Presentation Oral Presentation**
 * <span style="color: #cc0033; font-family: Arial,sans-serif; font-size: 9.5pt;">Learning Objectives ****<span style="color: #cc0033; font-family: Arial,sans-serif;">اهداف ** **<span style="color: #cc0033; font-family: Arial,sans-serif;">التعلم **
 * 1) Providing the learners with the chance to prepare and deliver effective oral presentation.